The Vegan Filter - Vegans Tool DELIVERY INFO | mysite

DELIVERY

INFORMATION

DELIVERY SCHEDULE

We send out single orders every working Wednesday by DPD Next Day Tracked, for delivery to you on Thursday or Friday at the latest. This method avoids the risk of your order being held in DPD's depot over the weekend, causing it to spoil. We deliver to the Scottish Highlands and the price per parcel is £10. We cannot guarantee or specify a time of day in which the order should arrive, but you will receive a pre-delivery notification from DPD with your consignment number so ensure you give us the best email address to reach you with when ordering. Delivery will normally take no longer than 48 hours.

 

DELIVERY

Delivery options and costs are calculated dynamically as you place your order and are displayed on the checkout page. Please keep in mind that you are buying a chilled, handmade product that is crafted to order just for you and that needs to be sent out to you in thermally insulated packaging to preserve freshness and ensure it gets to you in the best conditions possible.

  • All orders up to 5kg are delivered at a flat rate of £4.75.

(Please note that £1 charge is added to every additional 2kg)
All orders are despatched every working Wednesday via DPD Next Day Tracked. Once your order has been dispatched, we cannot take responsibility in the unlikely event of delivery failures such as: late delivery, broken packages due to careless handling in transit, lost packages. Please make sure your email is correct upon ordering as you will receive a consignment number with which to track your parcel.

If you are not likely to be at home to accept your delivery, to avoid disappointment please have your box shipped to your work location, to a family member or neighbour who is able to take it for you. If for some reason the address you provide us is wrong, or if your items are spoilt as a result of you being unable/not in to receive your package, unfortunately we cannot refund the purchase amount.

Please ensure that all items get to you at a temperature below 8ºC.

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